Director of Operations – C.O.O.

Location: Clearwater, FL
Date Posted: 01-24-2018
JoTo PR, FL.
Expanding fast - Looking for dedicated, expansion-driven
Director of Operations – C.O.O.
Company Overview:
JoTo PR is an international public relations agency patterned on a combination of hard-won Public Relations experience, uncompromising high standards and exacting nationwide market research done with more than 5,000 CEOs across multiple industries.
Astute in recognizing industry changes, JoTo PR utilizes newly established patterns to create timely PR campaigns comprising both traditional and the latest proven media methods. This unique skill enables us to continue to increase the market’s reach for our clients, year after year.
Our main activities are: Marketing Research, Strategic Communications Plans, Professional Writing and Editing, Publicity and PR, Social Media PR, Crisis Management.
Part of Publicity and PR includes Corporate Social Responsibility (CSR) programs and Government Relations. Our principle wheelhouse consists of the creation and implementation of a holistic PR campaign where PR controls the message – uses Marketing Research to find the hot buttons and intelligence that will open to the door to market penetration. We have ongoing marketing programs with a Customer Relationship Management (CRM) system that tracks interest and sales opportunities.
JoTo PR is currently operates using a remote workforce with plans to expand to national satellite offices in key locations in the US within three years.  All Sales, Marketing and CSR efforts will be located in those offices and the activities regionalized (for the regions they are in) backed up by marketing research of those regions.  Creative Teams will continue to be remote.
Your mission:
As our Director of Operations/COO, you will organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching employees in the Finances, Delivery and Quality Control divisions. You will be a key member of the senior management team, reporting only to the Chief Executive Officer (CEO).

You will secure the functionality of business to drive extensive and sustainable growth.  The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

Duties & Responsibilities:
Generally, you will be responsible for the on-going efficiency of business. You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. Specifically:
  • Design and implement business strategies, plans and procedures for your area of operations, in alignment with the overall business plan.
  • Set comprehensive goals for performance and growth; design and implement business operations.
  • Oversee daily operations of the company and the work of employees within your divisions.
  • Review financial information and adjust operational budgets to promote profitability.
  • Write and submit reports to the CEO in all matters of importance pertaining to the effective operations of the company.
  • Participate in expansion activities (investments, acquisitions, corporate alliances etc.).
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics.
  • Ensure your divisions (Finance, Delivery Quality Control) run with legality and conformity to established regulations.
  • You have education and experience in Marketing from a sales perspective.
  • You understand PR, how it works, how it is different from marketing, how it compliments marketing and sales, how companies can use it to expand, how they can measure it.
  • You know B2B sales and you have a successful track record in B2B Consultative Sales.
  • You understand the basic flows of organization – org charts, management by statistics, sales coordination with marketing and delivery – or you are willing to learn these basics in JOTO PR as part of continuing education.
  • Technologically advanced – you understand cloud applications, SKYPE, VoIP, and you can quickly learn software applications such as Infusionsoft for lead management.  As well as Microsoft 365 products – WORD, EXCEL, PP, etc.
The main statistics you will monitor are:
  1. Value of Service Delivered – determines if the company is delivering what has been sold.
  2. Gross Income Divided by Staff – determines efficiency of employee training and production.
Qualification requirements:
  • Proven experience as Director of Operations or equivalent position
  • Excellent organizational and leadership abilities
  • Outstanding communication and people skills
  • In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, organizational structure. etc.)
  • Working knowledge of data analysis and performance/operation metrics
  • Familiarity/working knowledge with MS Office and various business software (e.g. ERP, CRM)
  • Demonstrable competency in strategic planning and business development
  • Working knowledge of data analysis and performance/operation metrics
  • Outstanding organizational and leadership abilities
  • Excellent interpersonal and public speaking skills
  • Aptitude in decision-making and problem-solving
  • You must excel at delegating tasks and should demonstrate exceptional communication skills.
Preferred Characteristics:
  • Interested in a career, not a job.
  • Strategic with a focus on details.
  • You appreciate talent and are a good people person.
  • You understand that the business depends on talented individuals working as a team and as you maintain operations, you keep an eye out for ways to improve the company by deepening the pipeline of talent, constantly raising the level of talent through strong hires, and providing opportunities to develop existing team member skills
  • You don’t have an ego.
  • You are data driven.
  • Ability to quickly adapt to your environment; fast-growing companies change quickly during expansion phases. 
  • Excellent people skills, business acumen and exemplary work ethic.
  • You understand PR, how it works, how it is different from marketing, how it compliments marketing and sales, how companies can use it to expand, how they can measure it.
  • You portray a professional appearance.
  • You are ambitious in a good way and you like the idea of being rewarded on performance.
  • BSc/BA in business administration or relevant field; MSc/MA will be a plus.
We offer a starting annual salary of $60,000.  You are eligible for an attractive, performance-based bonus plan, after the initial probationary period. Profit Sharing is available at the 1st year annual review.
Note: as we do not process applications by phone, thank you for applying through the link provided below.
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